Privacy Policy

Last Updated: October 2024

At Lukoon, your privacy is our fundamental right. We are transparent about what we collect and how we protect it.

1. Introduction

Welcome to Lukoon ("we," "our," or "us"). Lukoon is a public social media platform designed to enable real-time conversations, information sharing, and community building.

By using Lukoon.com and our services, you understand that some of the content you share (like posts, reposts, and likes) is intended to be public. This Privacy Policy explains how we collect, use, process, and share your information.

2. Information We Collect

A. Information You Provide

Account Information: When you sign up, we collect your display name, username (handle), password, and email address.
Profile Information: Bio, profile picture, header image, and website links. This information is always public.
Content: The posts, photos, videos, and links you create, as well as your interactions (likes, reposts, replies).

B. Automatically Collected Information

Usage Data: We log when you visit Lukoon, the pages you view, your IP address, and browser type to ensure platform security.
Device Information: We collect specific information about your device, such as the hardware model and operating system version, to optimize the app experience.

3. How We Use Your Information

We do not sell your personal data. We use your information for the following purposes:

To Provide Services: Ensuring your timeline works, posts are delivered, and notifications are sent.
Safety & Security: Detecting and preventing spam, abuse, and illegal activities on the platform.
Platform Improvement: Analyzing usage trends to fix bugs and improve interface speed (as per our "Zero Lag" promise).
Communication: Sending you security alerts or administrative messages regarding your account.

4. Sharing of Information

Since Lukoon is a public social network, most information you provide is meant for public consumption.

Public Information: Your posts, profile, and interactions are visible to everyone, including search engines.
Service Providers: We may share data with trusted vendors who help us host our servers or send emails (e.g., Google Cloud, AWS), subject to strict confidentiality agreements.
Legal Requirements: We may disclose information if required by law or to protect the safety of any person.

5. Your Rights

You have full control over your data on Lukoon:

Access & Correction: You can edit your profile and download a copy of your data from the settings menu.
Deletion: You can delete your account at any time. Once deleted, your data is removed from our live systems within 30 days.
Blocking & Muting: You have tools to block users or mute keywords to control your experience.

6. Cookies & Tracking

We use essential cookies to keep you logged in and remember your preferences (like Dark Mode settings). We do not use third-party tracking cookies for behavioral advertising across the web.

7. Children's Privacy

Lukoon is not intended for children under the age of 13 (or 16 in certain jurisdictions like the EU). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it immediately.

Have Questions about your Data?

Our Data Protection Officer is available to assist you with any privacy concerns.

Contact Privacy Team

Or visit Help Center